bigbangsale.com.au

9 Nellbern Rd, Moorabbin VIC 3189

We’re open Monday – Friday, 10am – 6pm

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from bigbangsale.com.au?

The delivery fee is calculated by the weight of the items, plus the delivery location. It will be automatically calculated at Checkout.

FREE delivery on orders $99 or over excludes items that are Big & Bulky or Gift Cards

Which payment methods are accepted at bigbangsale.com.au?

When purchasing goods through the bigbangsale.com.au, we accept payment via the following methods:

  • PayPa
  • Visa
  • MasterCard
  • Afterpay (Coming Soon…)
How long will delivery take?

Estimated Delivery Timetable

Melbourne Metro 1-2 Business days
VIC Regional, Sydney Metro, Adelaide Metro, Canberra 2-3 Business Days
Brisbane Metro, Tasmania, NSW Regional, SA Regional 3-4 Business Days
QLD Regional 4-5 Business Days
Perth Metro, QLD Far North 5-7 Business Days
NT, WA Regional 6-7 Business Days
WA Remote 7-9 Business Days
NT Remote 13-14 Business Days
Christmas, Coco & Norfolk Island Est delivery time is not available

99% of our orders will be dispatched in 24 (Mon-Fri) hours once payment has been approved.

You will be notified via an email with your unique Tracking Number and delivery details. You will also receive the Carrier’s details and their estimated transit time to your address.Be sure to check your junk/ spam folder in case it lands there!

How secure is shopping at bigbangsale.com.au? Is my data protected?

bigbangsale.com.au is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on or sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter and to personalise your shopping experience with us.
Please refer to our Privacy & Security Policy for further information.

What exactly happens after ordering?

After ordering you will receive an order confirmation via e-mail sending from info@bigbangsale.com.au. Be sure to check your junk/ spam folder in case it lands there.

Normally your order will be dispatched within 24 hours. We will contact you if we have any issue with your orders. Please check your email if you don’t get any delivery notification email from us after 24 hours.

Once your order leaves our warehouse you will be notified via an email with your unique Tracking Number and delivery details. You will also receive the Carrier’s details and their estimated transit time to your address.
Please refer to our Shipping Policy for further information

Do I receive an invoice for my order?

Yes, you will receive an order confirmation via e-mail sending from info@bigbangsale.com.au which is your invoice for your purchase

Send us an email